FAQ / 常见问题

How long does shipping take?

Orders are usually processed within 1–3 business days. Standard delivery typically takes 13–19 business days after shipment.

订单通常会在 1–3 个工作日内处理。发货后标准运输通常需要 13–19 个工作日。

Do you offer free shipping?

Yes. We offer free worldwide shipping on orders over $49. Orders below $49 are charged a standard shipping fee of $4.99.

提供。订单满 $49 可享受全球免运费；未满 $49 的订单标准运费为 $4.99。

How long can press-on nails last?

Wear time may vary depending on nail prep, application method, and daily activity. For best results, clean and dry your natural nails before application.

佩戴时间会根据甲面清洁、粘贴方式和日常活动情况有所不同。建议佩戴前保持自然甲面清洁干燥。

Are Lisawu press-on nails reusable?

Some styles may be reused if removed carefully and kept in good condition. Reusability depends on how they are applied, removed, and stored.

部分款式在正确卸除并妥善保存的情况下可重复使用，具体取决于粘贴、卸除和保存方式。

Can I return my order?

You may request a return within 30 days after delivery. Items must be unused, in original condition, and in the original packaging. For help, contact Lisawushop@outlook.com.

商品签收后 30 天内可申请退换。商品需保持未使用、原始状态并保留原包装。如需帮助，请联系 Lisawushop@outlook.com。

How can I contact customer support?

Please email us at Lisawushop@outlook.com and include your order number if your question is about an existing order.

请发送邮件至 Lisawushop@outlook.com。如果问题与订单有关，请附上订单号。