Privacy Policy

At Lisawu (operated by LISAWU), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, shipping address, phone number.
Order Information: Products purchased, order history, payment details (processed securely by our payment providers).
Technical Data: IP address, browser type, device information, pages visited, cookies.
Marketing Preferences: Whether you have opted in to receive marketing communications.

How We Use Your Information

To process and fulfill your orders, including shipping and returns.
To communicate with you about your orders, products, and promotions.
To improve our website, products, and customer experience.
To comply with legal obligations and prevent fraud.

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

Sharing Your Information

We do not sell your personal information. We may share your data with trusted third-party service providers who help us operate our business, such as payment processors, shipping carriers, and analytics providers. These parties are obligated to protect your information and use it only for the purposes we specify.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction or deletion of your personal data.
Opt out of marketing communications at any time.
Opt out of the "sale" or "sharing" of your personal information for targeted advertising.

To exercise any of these rights, please contact us at Lisawushop@outlook.com.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using our website, you consent to such transfers, subject to applicable data protection laws.